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General Usage:
Services may only be used for lawful purposes. Transmission, storage or displaying any information, data or other material in violation of any United States Federal, State, County or City law is strictly prohibited. This includes, but is not limited to:
- Copyrighted Materials (which you do not have written permission from the copyright holder)
- Pirated Software
- Hacking / Cracking related sites or software
- Warez Materials
- Copyrighted MP3 files
- Pornography or other adult related material
- Sexually related materials (products, services, banners)
- Links to any above materials
Sites found to contain any prohibited materials may be canceled immediately without warning and will not be eligible for any refund. We retain the final decision as to what constitutes a violation of this policy. We may, at our discretion, report and forward any suspected materials to a variety of police agencies, including, but not limited to the Software Piracy Association, the FBI and other local, state or national police agencies as we deem necessary. We will cooperate fully with official investigation by any recognized law enforcement organization.
Sites whose primary purpose is for the file distribution or site mirroring are prohibited.
E-Mail / Spam / UCE
JE2000, LLC maintains a "zero tolerence" for spam and UCE.
Spamming or "UCE" (Unsolicited Commercial E-Mail (does not necessarily need to be commercial in nature, however) is the sending of unsolicited e-mail to any person or persons the sender does not know or have prior explicit consent to send the message(s) to. Using fictitious e-mail addresses of any domain housed on our network is forbidden. Unsolicited e-mail of any type (to e-mail addresses or newsgroup postings) is classified as UCE.
UCE referencing sites on our servers in any manner (as originator, intermediary, destination or reply-to address) is STRICTLY PROHIBITED and your account may be terminated without notice or refund if you send UCE through our network or your site on our network is referenced in UCE. In addition, we reserve the right to impose a minimum $100 fee for each reported unsolicited e-mail. Additional charges may apply for administrative work or any penalties incurred by JE2000, LLC or it's up line providers for abusing our services.
Opt-Out mailing lists are strictly prohibited. This includes any lists or databases purchased or otherwise obtained from third parties, as the persons on such lists did not specifically solicit mail from you. Any mailing lists you maintain must be true opt-in in nature. This requires a user to specifically request to be added to your mailing list. Having to unsubscribe from mailing lists during product registration and similar sign up forms is not classified as opt-in, but rather opt-out, which is in violation of this UCE policy. In addition, any opt-in mailing lists must include an automated unsubscribe facility where clicking on a link within the e-mail will automatically and immediately unsubscribe users from lists. Reply-to e-mail addresses to unsubscribe are known to be ignored and are unreliable, therefore not permitted within our UCE policy.
Any violation of this policy may result in the immediate termination of your e-mail service and/or your entire account without notice at our sole discretion. No refunds will be issued for accounts canceled for sending or being referenced in UCE. We reserve the right to refuse or cancel service of known spammers. We may also notify any confirmed UCE to other service providers used or referenced in the transmission of UCE, as well as law enforcement agencies when appropriate.
Bottom-line -- UCE will not be tolerated!
UCE violations can be sent to support@je2000.com
Privacy
Customer's information will not be given or sold to any person or entity outside of the JE2000, LLC family, with exception of illegal use of our services, in which case we may provide information and/or suspected files to the appropriate law enforcement agencies.
Excessive Usage
CGI, ASP and Cold Fusion and other scripts may cause excessive usage (system resources and/or bandwidth) which will detrimentally effect other sites on our network. Client takes full responsibility for all scripts executed from their account - regardless how the script was obtained. Any account found to be using excessive usage may be suspended or terminated without warning. When possible, advanced warning will be provided, however if the excessive usage is deemed to be causing immediate harm to our servers or network, no warning will be provided. Clients will need to make acceptable arrangements (typically removal of the offending script) with JE2000, LLC prior to the account being reinstated. Repeated excessive usage will result in the account being canceled without the possibility for reinstatement or refund.
Bulletin Boards (such as the Ultimate Bulletin Board) are known to be major resource hogs. If you expect to host a highly used bulletin board script, you may want to consider moving to a dedicated server to prevent potential account suspension or cancellation.
Chat scripts are not allowed on our servers due to their known resource demands.
JE2000, LLC retains sole discretion over what constitutes excessive usage.
Server Abuse
Any attempt to cause harm or hack into our servers in any manner is strictly prohibited and we will pursue any user attempting to illegally access our servers. All evidence will be turned over to the FBI or other law enforcement agencies.
Subdirectories / Breaking Up of Sites
Any subdirectory that seems to be a site within an existing site is strictly prohibited (i.e. www.je2000.com/smithpharmacy - if it determined that Smith Pharmacy warrants its own site, i.e. www.smithpharmacy.com then JE2000, LLC can suspend service). JE2000, LLC has the discretion to determine whether or not a sub directory requires an additional account. The breaking up of one account to multiple accounts via subdirectories is strictly prohibited. JE2000, LLC can suspend a site without notice and charge a $75 reconnection fee if we are forced to shut down a site that doesn’t comply with this rule. This holds true even if it is found out that the customer is not reselling these subdirectories.
Overages
If JE2000, LLC finds out that a customer is using more than what he/she signed up for, JE2000, LLC reserves the right to charge the customer overages. Invoices will be sent to the customer. JE2000, LLC reserves the right to go back 4 months for overages. Overage rates for bandwidth are $5 per GB. Overages rates for space is $10 per 50 MB per month.
Commerce on the Web
Through your uses of the JE2000, LLC service, you may have opportunities to sell merchandise or services to subscribers to the JE2000, LLC service and users of other communications outlets such as the Internet. You further acknowledge that all transactions relating to merchandise or services offered by you through the JE2000, LLC service, including but not limited to the purchase terms, payment terms, warrantees, guarantees, maintenance and delivery terms for such transactions are agreed to solely between you and third party purchasers. JE2000, LLC and its affiliates make no warranties or representations whatsoever with respect to your goods and services, or with respect to the qualifications of any third party purchaser.
TERMS OF SERVICE
JE2000, LLC TERMS OF SERVICE
1. APPROPRIATE USE OF THE SERVICES.
JE2000, LLC shall be entitled to immediately terminate this Agreement if JE2000, LLC determines that your account is in violation of portion of its Acceptable Use Policy
2. PAYMENT OBLIGATIONS
All services provided by JE2000, LLC are due and payable in advance. JE2000, LLC accepts VISA, MasterCard, Novus (Discover) and American Express credit cards. We also accept checks.
If you have chosen to pay via credit card, your credit card will be automatically debited. If you prepay yearly, it is your respsonsibility to cancel prior to the renewal date of your hosting service (if you do not want to renew hosting). No refunds will be give for prepaid accounts. If your card declines for any reason, you are required to provide JE2000, LLC with alternative credit card information no later than 3 days after being contacted by JE2000, LLC. Failure to provide alternative credit card information in a timely manner will result in account suspension.
If you remit payment to JE2000, LLC via check, any invoices you receive should be considered due upon receipt. Should your account become delinquent, we may at any time and at our discretion convert your account to credit card payment only. Any invoiced accounts that are more than 30 days past due will be suspended, subject to a reconnection fee and late fees.
If Client chooses to register a domain name(s) through JE2000, LLC, Client acknowledges and agrees that Client will pay a registration fee(s) to register the domain name(s) with the applicable domain name registrar. JE2000, LLC does not offer refunds for domain name registrations for any reason, including misspelling of the domain name.
If Client terminates this Agreement in accordance with Section 4 hereunder, Client shall be responsible for any outstanding fees owed to JE2000, LLC and agrees to pay any and all fees incurred by Client. Clients who subscribe to services billed on a monthly basis will not be eligible for refunds of any kind. Client will be responsible for Service fees incurred each month regardless of when Client provides notice of termination. Thus, for example, if Client provides notice to terminate on the 15th of a particular month, Client will still owe fees for the entire month and such fees will not be pro-rated or refunded. If a client has prepaid for the year, JE2000, LLC will not pro-rate refunds and no refund will be given.
If your account is suspended for non-payment, you will have to pay any balance due plus a $75 reconnection fee for JE2000, LLC to restore service.
Billing disputes must be made in writing within 30 days of the original invoice date. Any disputes after the initial 30 days will be considered null and void. Courtesy invoices are supplied via e-mail on the recurring billing date. It is the customer's responsibility to verify that the charges are appropriate and submit any disputes immediately.
JE2000, LLC shall be entitled to immediately terminate this Agreement for Client's failure to make timely payments to JE2000, LLC.
3. CLIENT LIABILITY AND INDEMNIFICATION
The parties agree that in no event shall JE2000, LLC be liable to any third party for Client's breach or alleged breach of any of the terms and conditions set forth in this Agreement. Client agrees to defend, indemnify and hold harmless JE2000, LLC from any and all expenses, losses, liabilities, damages or third party claims resulting from Client's breach or alleged breach of any Client obligations set forth hereunder.
4. TERM, TERMINATION, REINSTATEMENT
Subject to the terms and conditions hereof, this Agreement shall be effective on the date you register for the Services, and shall continue in effect on a month-to-month basis unless otherwise specified by separate agreement (the "Term") unless terminated earlier pursuant to the provisions of this Section 4. Either party will have the right to terminate this Agreement upon notice to the other party. If Client is terminating this Agreement, Client must email billing@je2000.com. All cancellation requests must be received one business day before the end of your term. Sections 3 - 9 shall survive termination or expiration of this Agreement.
JE2000, LLC provides a full 30 day satisfaction guarantee with all virtual and reseller hosting accounts. If you should be unhappy with any virtual or reseller hosting account within 30 days, a full refund will be issued within 24 hours, minus any AUP violations and overages.
JE2000, LLC may run promotions from time to time which include free days. JE2000, LLC will bill for these services in advance, however the official billing date will not begin until the free days have been provided. If you cancel service during free days, you will be issued a 100% refund within 24 hours, with exception of AUP violations, which will void any refund and may incur additional charges.
All prepayments are non-refundable.
5. TAXES
Client will pay and indemnify and hold JE2000, LLC harmless from any and all taxes associated with or arising from Client's use of the Services, including any penalties and interest and any costs associated with the collection or withholding thereof.
6. DISCLAIMER OF WARRANTY
THE SERVICES, THE JE2000, LLC SITE, INCLUDING WITHOUT LIMITATION, ALL PRODUCTS AND SERVICES DISPLAYED OR OFFERED ON THE JE2000, LLC SITE, AND ALL TEXT, GRAPHICS, LINKS AND APPLICATIONS ARE PROVIDED TO CLIENT ON AN 'AS IS' BASIS AND WITHOUT WARRANTY OF ANY KIND. JE2000, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EACH OF THE FOREGOING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ARISING FROM A COURSE OF DEALING. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, JE2000, LLC SPECIFICALLY DISCLAIMS ANY WARRANTY THAT (1)THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; (2) DEFECTS WILL BE CORRECTED; (3) THERE ARE NO VIRUSES OR OTHER HARMFUL COMPONENTS; AND (4) THE SECURITY METHODS EMPLOYED WILL BE SUFFICIENT.
7. LIMITATION OF LIABILITY
IN NO EVENT SHALL JE2000, LLC BE LIABLE FOR DAMAGES RESULTING FROM LOSS OF DATA, PROFITS, USE OF THE JE2000, LLC SITE OR ANY JE2000, LLC PRODUCTS OR SERVICES, OR FOR ANY INCIDENTAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR IN CONNECTION WITH ANY PRODUCTS OR SERVICES PROVIDED HEREUNDER. IN NO EVENT SHALL JE2000, LLC CUMULATIVE LIABILITY EXCEED AN AMOUNT GREATER THAN FIVE HUNDRED DOLLARS ($500 US).
8. LAWFUL PURPOSE
JE2000, LLC reserves the right to refuse service to anyone. Customers may only use JE2000, LLC server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. The designation of any materials as such described above is left entirely to the discretion of JE2000, LLC management. Regardless of the place of signing this agreement, the client agrees that for purposes of venue this contract was entered into in Larimer County, Colorado, and any dispute will be litigated or arbitrated in Larimer County, Colorado. Defendants further waive all objections to venue and acknowledge that venue in any such litigation will be held in Larimer County courts.
9. MISCELLANEOUS
If any of the provisions, or portions thereof, of this Agreement are found to be invalid under any applicable statute or rule of law, then, that provision notwithstanding, this Agreement shall remain in full force and effect and such provision or portion thereof shall be deemed omitted. This Agreement (including the Exhibits, attachments and/or addenda, if any,) represents the entire agreement of the parties with respect of the subject matter hereof and supersedes all prior and/or contemporaneous agreements or understandings, written or oral between the parties with respect to the subject matter hereof. This Agreement and the rights granted and obligations undertaken hereunder may not be transferred, assigned or delegated in any manner by Client, but may be so transferred, assigned or delegated by JE2000, LLC. Any waiver or any provision of this Agreement, or a delay by any party in the enforcement of any right hereunder, shall neither be construed as a continuing waiver nor create an expectation of non-enforcement of that or any other provision or right. In any legal proceeding between the parties under this Agreement, the prevailing party shall be entitled to recover its costs, expenses and reasonable attorneys' fees. This Agreement is made under and shall be governed by the laws of the United States of America, except with regard to it’s conflict of law rules. This Agreement and JE2000, LLC’ policies are subject to change by JE2000, LLC without notice. Continued usage of the Services after a change to this Agreement by JE2000, LLC or after a new policy is implemented and posted on the JE2000, LLC Site constitutes your acceptance of such change or policy. We encourage you to regularly check the JE2000, LLC Site for any changes or additions.
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